Does direct mail still work for home service contractors?
Yes, when it reaches the right homes. The ANA Response Rate Report places prospect-list direct mail at roughly 2 to 5% response, and its 2024 edition reported a 112% median ROI for direct mail versus 93% for paid search. What separates the shops that win is mailing owner-occupied homes, mailing more than once, and logging postcard calls in your CRM so you know what booked.
When should I mail my winter postcards?
Approve your card in early to mid-November so drop one lands the first week of December, ahead of holiday card traffic. Hit the same homes again right after New Year and once more in February. USPS recommends sending First-Class Mail by December 17, 2026 for delivery before Christmas, so waiting that long puts you in the busiest mailbox of the year.
Is EDDM or a targeted list better for a contractor?
For most home service companies, a targeted owner-occupied list. EDDM mails every door on a route, including renters and apartments who can't approve a furnace, water heater or roof. A targeted list filters by owner-occupied status, home age and home value, so every card goes to someone who can actually say yes.
How many postcards should my company send?
Mail fewer homes more often instead of more homes once. A common starting point is 2,500 to 5,000 owner-occupied homes in your best ZIP codes, mailed at least three times over the season, with matching ads running in the same area between drops. Your Territory Plan shows the real homeowner counts for your towns.
How do I know which jobs came from the postcard?
Your CRM is the scoreboard. Every card carries a custom QR code to your campaign page (or any link you want) and an offer code. Have your CSRs tag those calls and jobs in ServiceTitan, Housecall Pro, Jobber or whatever you use, then send us the numbers so we can tune the next drop around what actually booked. Rather have us pull the numbers? Give us access to your CRM and we will.
What does "direct mail plus digital" actually mean?
The homeowner pulls your postcard from the mailbox, then sees a matching ad with the same look and offer on Facebook, Instagram or Google that same week. Two sightings in two places builds recognition, so when something breaks, your name is already the one they know.
When do the ads start compared to the postcard?
Mailbox Sync runs in three waves around your in-home date: teaser ads 2 to 3 days before the card lands ("keep an eye on your mailbox"), offer ads the week it lands ("did you get your neighborhood offer?"), and deadline and follow-up ads until the offer ends. The ads use the same design and offer as the card so homeowners connect the two.
How much do the ads cost on top of the mail?
Mailbox Sync is optional and billed in two parts: an ad management fee (strategy, ads built from your card, wave timing, launch, and sharing the ad platform results) and the ad spend the platforms charge, which you choose and fund up front so the ads go live on schedule. You can run Meta only, ChatGPT only, Google, or a mix. Your free Territory Plan shows the fee and a recommended spend for your towns before you commit.
Can you run ChatGPT ads for my company?
Yes. ChatGPT opened self-serve ads to smaller advertisers in 2026, and homeowners increasingly ask it who to call for repairs. We set up sponsored placements on conversations about your trade, match the message to your postcard offer, and send clicks to your campaign landing page. You can run it on its own or alongside Facebook, Instagram and Google.
Am I locked into a long contract?
No. Combined print and digital plans run month-to-month. We recommend at least three months because repeat touches are what move response.
Which trades do you work with?
HVAC, plumbing, electrical, roofing, landscaping, pest control, painting, fencing, house cleaning, pool, garage door and other home service businesses across the U.S. See the full direct mail and digital combined service for details.