Following are lists of our most frequently asked questions. Click on a question to expand it to display the answer.

If you have a question that is not covered here, please Contact Us and we will be happy to help you!

Top 10 Questions

Yes, sometimes we can print exact quantities. Please call us to see if your job qualifies.
Sorry, we do not accept native Publisher or Word files, but that does not necessarily mean that you cannot use them. These programs are widespread and commonly used in businesses of all size. They are however, better suited for use with projects that will be printed using your office laser jet or ink jet printer, i.e. internal documents, company presentations, etc. Programs such as QuarkExpress and Photoshop were developed to be used as tools for the creation of files intended for production on commercial printing presses. It is advisable that you seek the services of someone knowledgeable in one of the several programs we support. Doing so will increase the likelihood of the quick turnaround of a print-ready job from you. However, if Word or Publisher are the only tools at your disposal, you can attempt to use them if they allow you to create either an EPS, TIFF, or PDF out of the native file. You can increase the likelihood of sending us printable files by doing so. You can use Acrobat Distiller to create PDF file that will increase your chances of sending us a print-ready file. Microsoft Publisher and Microsoft Word in particular, can easily be saved as PDF files, which can then be sent to us. Please be aware that Publisher files converted to PDF format can have a substantial change in the colors to be printed.
Yes, we offer a complete direct mailing service. We have the latest high-speed equipment and US Post Office Certified software that guarantees the lowest postage costs. We can also obtain mailing lists based on any criteria such as homeowner, geographical areas, levels of income, etc.
At PrintFast, we take pride in the quality of our work. In a recent survey, 99.1% of our customers said that we "met or exceeded" their expectations and that they would definitely reorder from us again and recommend us to others. In fact, a tremendous amount of our work is generated from favorable customer reactions and recommendations. Click here to view some customer testimonials. As such, we stand strongly behind our work. If a job is unacceptable due to defects in workmanship, we will reprint and ship out the job to you at no cost, or issue a future credit. No cash refunds are offered. Please note that the original run must be returned to us and inspected prior to reprinting. This guarantee does not cover customer errors such as low resolution images, poor photography or incorrect copy. Furthermore, we print to industry accepted "pleasing color" standards. We will make every effort to produce a reasonable representation of your job based on your supplied materials. However, note that PrintFast does not guarantee color matching so defects due to color matching cannot be honored. If a color proof is requested for critical jobs, we guarantee the color proof to match the final printed piece within recognized industry standards. See "Will my printed job look exactly like it does on my color printout or on the proof on my computer monitor" for more info. We feel confident that you too will be in the 99.1% of those happy with PrintFast's commitment to customer satisfaction.
  1. Design your Order Note: Please make sure that you have followed our step-by-step guidelines before submitting your files. Doing so will DRAMATICALLY increase the likelihood of a quick turnaround and receiving print-ready files from you. If you are missing anything or incorrectly submit files, this will delay your free proof and subsequently, receipt of your finished order. Furthermore, we will review your files for free, but our FREE service is limited to ONLY one (1) free review.
  2. Click on "PLACE AN ORDER" Existing Customers: Log in with your email address and password New Customers: Create Free Account and fill out short New Customer form.
  3. Fill out short ORDER FORM
  4. ORDER NUMBER generated
  5. Select from a list of FILE TRANSFER Methods Note: Uploading your files is STRONGLY RECOMMENDED
  6. E-Mail Confirmation that your order has been received
  7. FREE TECHNICALREVIEW After an order has been successfully placed and your files have been received, we'll examine them FREE OF CHARGE. At no cost or obligation to you, we'll have one of our professionals at PrintFast review them. We'll let you know if there is anything that will prevent us from printing your job. If we find everything to be in order, we will put a proof online for you, once again, free of charge.
  8. E-Mail Notification to view FREE Online Proof If the free technical review reveals print-ready files have been received, an online proof will be ready for you to view, Free of Charge. You will be sent an email to access your proof immediately via our website. OR If there are problems with your files that prevent us from creating a free online proof for you to view, an email will be sent to you stating that there is a problem and what the exact problem is for you to fix. You will then be required to re-upload NEW CORRECTED files and we will once again review them and post an online proof if the problem has been corrected. Note: If you are missing anything or incorrectly submit files, this will seriously delay your free proof and subsequently, receipt of your finished order. Furthermore, we will review your files for free, but our FREE service is limited to ONLY one (1) free technical review.
  9. Communicate Approval of Online Proof with PrintFast The turnaround time will begin once your approval of the online proof has been communicated to PrintFast. The official turnaround time starts when you receive an email from our offices indicating that your order has been approved. The official time and date of that approval will be found in the email. Note:If color matching is critical to your job, you can request a hard copy color proof (You will have an option to choose a hard copy color proof for an additional fee later in the ordering process). For purposes of printing turnaround, your order WILLNOT be considered approved until the proof is signed and returned to PrintFast. Please keep this in mind.
  10. Order placed into PRODUCTION. Turnaround time Begins: The turnaround time will begin once your approval of (a) the online proof has been communicated with PrintFast or (b) the hard copy color proof has been signed by you and returned to PrintFast. Note: Turnaround times are for printing ONLY. Shipping transit times are in addition to the turnaround times posted above.
  11. Real Time E-Mail Updates Depending on what method of shipping you chose, i.e: UPS, messenger or picking up from our location, your final email will alert you as to your job being ready for pickup or that it has been shipped or messengered. If UPS was used, your email will have a link to your UPS tracking information.
  12. Order received by Client
  13. Client is Pleased. Client reorders and refers others
Our minimum order quantity is 100 pieces. But certainly, the price per piece goes down dramatically as the quantity increases. Envelopes, since they are sold in 500 per box, have a minimum order of 500. Ask us to quote on several quantities and you decide how much you want to save.
Our standard turnaround time is 3 to 5 business days. Certainly, jobs that involve higher quantity, multiple colors, folding, bookbinding or mailing may take a few days longer. You have our guarantee that we will always produce your job in as few days as possible while maintaining our high level of quality.
We accept Visa, Master Card, Cash, money orders, and business checks. Personal checks are accepted with ID and bank verification.
All jobs are best suited for only certain types of papers. We will be happy to give you suggestions of the papers that would best suit your intended need, as well as a cost saving optional paper.
PrintFast has been exceeding the expectations of print buyers for over 103 years. Bill McGowan, our third generation owner, has 37 years of experience in the industry. He and the entire PrintFast team believe in long term relationships built on trust and respect.

Color & Print Accuracy Questions

You have two options: ONLINE PROOF or HARD COPY COLOR PROOF

(A) ONLINE PROOF ( $0 ): We recommend this proof option when color accuracy is not critical to the job. We create your own web page on our site for you to go view your proofs in color online. This service is free of charge. This is a great way to view your proof as soon as it is ready. You will receive an email to access your proof via our website. Please note that your monitor's calibration affects what you see on your screen. Colors viewed on computer monitors may vary significantly from the appearance of the final printed piece. Our online proofs are only meant to be a visual tool for proofing, and are only a rough draft of the final printed piece. Do not trust the colors on your monitor unless you have a monitor that has been accurately calibrated to SWOP standards. PrintFast will make every effort to print your job to industry accepted "pleasing color" standards, however we cannot guarantee exact color matching. Positives: FREE! View your proof immediately after it has been made print ready. 98% of our customers use for this method and 99.1% have said that we have met or exceeded their expectations after receipt of final product.

(B) HARD COPYCOLOR PROOF ( $75 ): If color matching is absolutely critical to your job, you can also request a hard copy color proof from PrintFast. This may include cosmetics, color swatch samples or any subject that must be critically true to color. The cost for a color proof is $75. The price includes the shipping of the proof to you via UPS overnight. The customer is responsible for shipping the proof back to PrintFast. These color proofs are SWOPcalibrated. Only SWOPcolor proofs will accurately represent the color in your digital file. These proofs must be returned prior to printing since they are used as a color reference on press. Your job will not be considered approved until the proof is signed and returned to PrintFast. Because of differences in equipment, proofing substrates, paper, inks, and other conditions between color proofing and production pressroom operations, color variations between color proofs and the completed final product is to be expected, unavoidable and shall constitute an acceptable delivery. Postcards and similar products are produced in gang run format and limitations of this format may result in a slightly greater variation. A10%-15% deviation should be expected, and is held to be within generally accepted printing standards. PrintFast makes every effort to produce a reasonable representation based on the files supplied by the customer. However, PrintFast cannot guarantee color matching.

Understanding the difference is critical. Colors displayed on your computer screen do not always match the colors on your printed output. DO NOT trust your monitor! Why would the color on your monitor and the color on the actual postcard vary? Simply because they use different methods for creating color. There are differences between what you see on your computer screen and the output of your color printer. In some cases they can be quite different. As a result, producing attractive printed documents involves compensating for these differences. Color displayed on your computer monitor is created by projected or additive light. Red, Green, and Blue lights (hence the term RGB) are projected in differing strengths to form various color combinations. White results from combining Red, Green and Blue at full strength. Printed color, however, is reflected or subtractive color. The printed inks absorb (subtract) certain colors from the visible light spectrum -- what you see is actually the light which is reflected off the printed matter (paper and inks). Printed color is referred to as CMYK color because Cyan, Magenta, Yellow and blacK inks are used to created the colors. (In theory, Black would result from printing Cyan, Magenta and Yellow at full strength. Atrue black ink, however, is often added to provide stronger solid blacks.) As a result of these different methods for creating color, color mismatches often occur between monitors and printers. The range of color which can be produced on a monitor differs from that of a printer -- both devices produce some colors which the other cannot. Further problems occur because computer monitors are rarely calibrated to any standard settings and their colors shift as they age.
PDF stands for Portable Document Format. It is a format that was developed by Adobe. Adobe PDF is a universal file format that preserves all the fonts, formatting, graphics, and color of any source document, regardless of the application and platform used to create it. PDF files are compact and can be shared, viewed, navigated, and printed exactly as intended by anyone with free Adobe Acrobat®Reader®software. You can convert any document to PDF using Adobe Acrobat software, namely Distiller or Distiller Assistant. (source: Adobe.com). If you created your files in an "office program" such as PowerPoint, Microsoft Word, WordPerfect, Microsoft Publisher, etc, saving your file as a PDF will be your best option in trying to get your files over to us for review. Please remember, we review your files ABOLUTELYFREE OF CHARGE, so there is no risk or obligation by sending your files to PrintFast!
A bleed is a term used in the printing industry that simply means that there is printing going right to the edge of the paper. When that occurs, bleeds must be incorporated into your file. For example, if you are ordering a 4"x6" postcard and there is printing all the way up to the edge of all four sides, you must incorporate an 1/8" bleed on all sides. In the above example, your file or page size must be 4.25"x6.25". If you were to draw guides on your 4.25"x6.25" image that were 1/8" from the edge all the way around, the area outside that box formed by your guides is the bleed area, and that area will be cut off. You must make sure that text and image you desire to appear on your card are comfortably within those guides. Another 1/8" within the guides is an acceptable safety zone.
We only accept native files from Quark Express, Adobe Photoshop or Adobe Illustrator. However, that does not mean you are out of luck if you dont have these programs. We also accept EPS, TIFF, JPG or PDF files created from any program. Unlike software like QuarkExpress and Photoshop, many of today's most popular programs were not developed to create files for production on printing presses. Using the programs we recommend will increase the likelihood of receiving a print-ready file from you. PLEASE! PLEASE! PLEASE! take a few minutes to make sure that your files meet our step-by-step digital guidelines. Help us to make this experience for you as effortless and seamless as possible. Trust us, you will be amazed at how automated and simple the PrintFast ordering system is once your files have been properly created. If you are missing anything or incorrectly submit files, this will seriously delay your free online proof and subsequently, receipt of your finished order.
Your images should be scanned at 300 dpi and your files should be created at 300dpi at THE FINAL DIMENSIONS YOU INTEND TO USE THEM. So if an image is 2"x2" at 300 dpi and then placed in a page layout program, such as Quark, and blown up 200% to 4"x4", the resolution now is only 150 dpi. In the above example, the final dimensions of your image is 4"x4". As such, if the picture you are scanning is only 2"x2", you should scan your picture at 600dpi. Hence, when you enlarge your image to 200% in Quark Express, for example, the resolution of your image is still 300dpi. Please watch out for this pitfall.
JPEG: Joint Photographic Experts Group TIFF: Tagged Image File Format JPEG is a file format developed by the Joint Photographic Experts Group from which it got its name. JPEG, unlike TIFF, is a lossy compression, as information that is deemed unnecessary is eliminated. The losses can be very slight, or large, depending upon the specific file and image quality settings picked by the user. All JPEG files sent to PrintFast should be created at 300dpi and saved with maximum quality. (Please review our digital guidelines for more important information). JPEG files tend to be MUCH SMALLER in size than TIFF files. The trade-off is that JPEG files contain losses in image quality but can be uploaded or emailed much faster than TIFF files. If you will send your printing order via regular mail, or have a high speed internet connection and will be uploading files, it is recommended that you send TIFF files. However, for those preferring JPEG files, as long as they were created at 300dpi and saved as maximum quality, the losses are generally very slight and unnoticeable in the final printed piece.
Probably not. All monitors display colors using RGB colors (red, green, blue). Meanwhile, all printing presses print full-color images using other colors; the CMYK colors (cyan, magenta, yellow and black). The RGB color spectrum is larger than the CMYK color spectrum. As such, it is possible to create colors in RGB that you cannot make in CMYK. These colors are said to be "outside the CMYK color gamut". So if you are working in a photo editing program such as Adobe Photoshop, and are working in RGB mode, you can create colors that look great on your monitor, but are nonetheless impossible to print. This is because before a file can be printed on an offset press it must be converted to CMYK. If your image editing program has a "CMYK Preview" option, you should always work in that mode to allow you to gage the limitations of the CMYK color gamut. Otherwise, you should always work in CMYK mode. Also please remember when you look at your computer monitor you are looking at color projected at your eyes. Factors like the age of your monitor and the settings for brightness and contrast can falsely change your expectation of what your printing will look like. Add, external factors like room lighting, fluorescent vs incandescent, and sunlight will again change you perception of the colors that appear on your monitor. Let's assume that the file you created in Photoshop is in CMYK mode. First, your monitor is still using RGB colors to display the CMYK colors. This is the first limitation. Secondly, your monitor's calibration affects what you see on your screen and as such, colors on the printed card may vary from what you see on your screen. If your monitor is not calibrated, and 90% of the time consumer monitors are not calibrated, your artwork will look different than it would on a calibrated monitor. Because our printing is run in accordance to SWOP standards, printed pieces usually represent truer colors. Please note that your monitor's calibration affects what you see on your screen. Colors viewed on computer monitors may vary significantly from the appearance of the final printed piece. DO NOT TRUST the colors on your monitor unless you have a monitor that has been accurately calibrated to SWOP standards. Please keep in mind that PrintFast does not guarantee color matching. If precise color matching is critical, we strongly recommend purchasing a hard copy color proof from PrintFast.
Probably not. Your computer printout may use inkjet technology where water based inks are sprayed on to the paper. Our printing process uses oil based inks that are place onto the paper in a very different process called offset lithography.
Font usage can be an issue even when the document creator and the Printer are both working on the same platform, but if you are trying to move a job from the PC to the Macintosh or vice-versa, you open a whole new can of worms. Compatibility is one reason why PDF has become so popular: it is a platform-neutral file format, and you can embed the fonts right into the document. This is not an issue when the job is moved from a PC to a Macintosh. However, PDF presents its own challenges, especially if you do not create the PDF using the correct settings. If you are interested in sending us PDF files, please give us a call to discuss the details. PC Fonts vs. Macintosh Fonts Adobe, Agfa, Bitstream, Emigre, FontHaus: these are just a few of the most popular companies out there selling fonts. There are many web sites that have free fonts to download. If you have materials coming from both Windows and Macintosh that will ultimately be combined into the same document, make sure that everyone is using fonts from the same company - for example, all Adobe fonts. If you need to buy a font for the Macintosh to match a font in use on the PC, make sure to buy it from the same company that produced the font you are trying to match. For example, almost every font maker (called font foundries) has a font named "Helvetica," but fonts from two different companies can have different "metrics," different spacing between the characters, or even different special characters like bullets and currency symbols. These differences can result in type re-flow, replacement of characters, and other issues that could cause your document to look substantially different from one platform to the other. Even worse, the document may look okay on the screen, but then output very differently from what you expect, leading to problems and delays. Both the Macintosh and the PC have proprietary "system" fonts that ship with the computer and the operating system, such as Chicago on the Machintosh and Symbol on the PC. Another example might be the font that you use for bullets and other special characters: On the PC, there is a font called "WingDings," while on the Macintosh you will find Zapf Dingbats. It is fine to use WingDings to create a PowerPoint presentation that will only be shown on a screen in your conference room. But this font may not be the best choice when quality is essential, such as when your job is headed for a costly, four- plus color offset litho print run with tens of thousands of impressions. A better move would be to make sure that you have Zapf Dingbats installed on both machines. That way, the printed piece is more likely to look like what you have on your screen. TrueType vs. PostScript There are a number of different types of fonts, including a new format call OpenType that is being promoted by Adobe and Apple. You’ll find support for OpenType built into Mac OS X. However, most fonts in use today fall into two categories: TrueType and PostScript Type 1. TrueType was an attempt by Apple during the late eighties to get away from paying royalties to Adobe for each Postscript laser printer they sold; the format was aimed at both displacing Adobe and creating a scalable font format for screen use. Apple also collaborated with Microsoft on TrueType, and on a screen-imaging model called "TrueImage." Microsoft introduced TrueType into Windows with version 3.1 in early 1992. Working with Monotype, they produced the core set of fonts - TrueType versions of Times Roman (Times New Roman), Helvetica (called Arial) and Courier. These fonts looked good on the screen, and perhaps just as important for Microsoft, they worked well with the mass- market inkjet printers that were just starting to take off. Unfortunately for us professionals, Adobe stayed the course with expensive and proprietary PostScript Type 1 fonts, and released Adobe Type Manager to handle the screen scaling and display issues on both Macintosh and PC. TrueType fonts didn’t work well in professional applications, because the professional, high-resolution output devices used in printing plants were all made using Adobe technologies. A large number of knock-off font CD promoters emerged, selling hundreds of fonts on a disc for prices as low as $49.00. These fonts were hastily-thrown-together rip-offs of the major foundries’ designs, and often did not print properly. In addition, mixing these cheap TrueType fonts with PostScript fonts would often scramble the brains of professional-quality output devices like Imagesetters that printing companies and service bureaus used to produce film for offset printing applications. Just like with anything else, keep in mind that "there is no free lunch." Cheap or free fonts are probably going to create issues as many discovered during the early days of TrueType. Fortunately, in the late nineties, Adobe finally relented and opened the PostScript Type 1 format to outside font developers. Almost simultaneously, they lowered their font prices. Adobe fonts are still expensive, but they are less expensive than ever, and they are of the best quality that you can buy. Apple and Adobe made friends again, and so we’re in a much better situation today than we’ve ever been on the Macintosh side of things. Bottom line: Avoid TrueType Fonts. Here’s a checklist to help you avoid the most common font issues: - Always use the same PostScript font from the same company (foundry) on both platforms. - Don’t use an application’s built-in "Styles" or its style menu to apply things like bold or italics to text. - Always use a specific font like "Helvetica Bold" or "Helvetica Bold Italic." This will save everyone time and headaches when your job is being imaged. When you apply styles from the menu, they often do not output properly. Both Macintosh and PC come with fonts that aren’t available on the other platform. Similarly, some programs you buy come with fonts (an example of this is Microsoft Office.) Don’t use these fonts for your professional jobs. Arial isn’t exactly the same as Helvetica. They look the same to the naked eye, but when output on a high resolution device on another platform, only Helvetica from the same foundry will match. - Do not use system fonts like Chicago. If you like the way a system font looks and want to use it in designs, then convert the type into "curves" with Adobe Illustrator. That way, the type will image properly. - Supply fonts to your printer. Although we have a huge library of fonts, if you use a font that, for example, isn’t in the Adobe Library, you may want to send it on a CD along with your job so that we can output it. We will only use it for your job. If we don’t notice that we don’t have the font, our output device may "substitute" the font and your job won’t look the way you intended. - Plan to spend time making sure that the cross-platform document works properly (or we might have to, and that could cost extra. ) If you are moving a complex document created with a page layout or other desktop art program from the Macintosh to the PC or vice-versa, please make sure that you can print it out on a PostScript laser printer to your own satisfaction before you send it to us. Doing so will save us both a lot of troubleshooting time and possible delays. Summary There is no substitute for running jobs in the software, on the platform, and with the fonts that it was created with. In the graphic arts industry, we are living in a world with two very popular computer platforms: the Macintosh and the PC. This can create challenges and require all of us to make compromises. We’ll work with you to make sure everything goes as smoothly as possible, regardless of which programs or platforms you use. We’re committed to making your job look its best at every stage in the process, and to produce the best possible piece when all is said and done!
In Photoshop, make sure your images are 300 DPI, at 100% of final size! The number one problem with image resolution is not having enough. When preparing your high-resolution images in Adobe Photoshop, make sure the resolution is high enough so no pixelation occurs. If you find your image has too low a resolution, the best thing to do is to rescan. Whatever you do, don’t upsample the image. Simply put – In Photoshop under Image > Image Size... in the Resolution box, don’t type in a larger number. This is called upsampling and can cause problems. Photoshop images are made up of lots of little dots (like 300 dots per inch or dpi). These are called raster images because each color is recorded in a cell and the grid of cells is called a raster. They contain a fixed number of pixels to represent image data. If a raster image is printed at too low a resolution, your image may appear jagged, fuzzy or soft-edged. Trying to fix this problem by typing in a higher number won’t make the image look any sharper or more detailed, just bigger. Adobe Illustrator and Macromedia Freehand create vector images, which are made up of mathematical equations called vectors. They can be infinitely scaled and are device independent. That means they will print smoothly and at the maximum resolution of an output device. Unlike vector images, you only get so many dots to work with in a raster image. There are some strategies that can help you prevent running into resolution problems. One is to have your images scanned oversized or at a higher resolution than your standard procedure. Many times, cropping an image will drop the resolution too low, so having extra inches and pixels to work with saves time, money and grief. But don’t use images that are too oversized, and be sure to scale them down for the final output. Ultra-large images can bog down printing, design work and the whole process in general. One trick to eke out more resolution in an image is to use a smaller version in your design. Instead of using an image large, try building a border or some other design element around it. If you absolutely have no option but to upsample, type in a number that is 1.5 to 2 times the line screen of your print job and choose Bicubic next to the Resample Image drag down box. This is a last resort measure and is risky. Remember that we suggest using a resolution of 1.5 to 2 times the line screen of your print job without upsampling. For example, for a 150-line screen print job your images should be between 225 and 300 dpi.
Knowing what they are can make your color photos look better! Under Color Removal (UCR) and Gray Component Removal (GCR) are two different methods of swapping black into colored areas of an image. Instead of printing Cyan, Magenta and Yellow to make a gray, Black can be substituted. By doing this, it reduces the total amount of ink used and can prevent several problems from occurring, including muddy images and dry-down issues. How the two methods do this is a little bit different. Both UCR and GCR replace parts of an image that contain gray (equal parts Cyan, Magenta and Yellow). GCR substitutes Black for CMY neutrals in any tonal range, including color regions. It is the most common method of swapping in Black and the default setting in Adobe Photoshop. It is good for most printing, especially if an image has colorful midtones. UCR separations only substitute Black in neutral areas of an image, which tend to be in the shadows. This method is primarily used to reduce total ink coverage in the shadows while enhancing detail. Color guides say UCR is good when using uncoated stock or high-speed presses. In Photoshop, the setting can be found in the CMYK Setup window (File > Color Settings > CMYK Setup...) under Separation Options. When an image is changed into CMYK Color mode, these settings determine how much Black is in the separation.

Orders & Shipping Questions

It is easiest for you to email or upload your files to us. We have links on our site to help you to convert your files to PDF format and then send them to us.

Our minimum order quantity is 100 pieces. But certainly, the price per piece goes down dramatically as the quantity increases. Envelopes, since they are sold in 500 per box, have a minimum order of 500. Ask us to quote on several quantities and you can decide how much you want to save.

Your browser does not support in-line frames or is currently configured not to display in-line frames. What is your turnaround time?

Our standard turnaround time is 3 to 5 business days. Certainly, jobs that involve higher quantity, multiple colors, folding, bookbinding or mailing may take a few days longer. You have our guarantee that we will always produce your job in as few days as possible while maintaining our high level of quality.

  1. Design your Order Note: Please make sure that you have followed our step-by-step guidelines before submitting your files. Doing so will DRAMATICALLY increase the likelihood of a quick turnaround and receiving print-ready files from you. If you are missing anything or incorrectly submit files, this will delay your free proof and subsequently, receipt of your finished order. Furthermore, we will review your files for free, but our FREE service is limited to ONLY one (1) free review.
  2. Click on "PLACE AN ORDER" Existing Customers: Log in with your email address and password New Customers: Create Free Account and fill out short New Customer form.
  3. Fill out short ORDER FORM
  4. ORDER NUMBER generated
  5. Select from a list of FILE TRANSFER Methods Note: Uploading your files is STRONGLY RECOMMENDED
  6. E-Mail Confirmation that your order has been received
  7. FREE TECHNICAL REVIEW After an order has been successfully placed and your files have been received, we'll examine them FREE OF CHARGE. At no cost or obligation to you, we'll have one of our professionals at PrintFast review them. We'll let you know if there is anything that will prevent us from printing your job. If we find everything to be in order, we will put a proof online for you, once again, free of charge.
  8. E-Mail Notification to view FREE Online Proof If the free technical review reveals print-ready files have been received, an online proof will be ready for you to view, Free of Charge. You will be sent an email to access your proof immediately via our website. OR If there are problems with your files that prevent us from creating a free online proof for you to view, an email will be sent to you stating that there is a problem and what the exact problem is for you to fix. You will then be required to re-upload NEW CORRECTED files and we will once again review them and post an online proof if the problem has been corrected. Note: If you are missing anything or incorrectly submit files, this will seriously delay your free proof and subsequently, receipt of your finished order. Furthermore, we will review your files for free, but our FREE service is limited to ONLY one (1) free technical review.
  9. Communicate Approval of Online Proof with PrintFast The turnaround time will begin once your approval of the online proof has been communicated to PrintFast. The official turnaround time starts when you receive an email from our offices indicating that your order has been approved. The official time and date of that approval will be found in the email. Note:If color matching is critical to your job, you can request a hard copy color proof (You will have an option to choose a hard copy color proof for an additional fee later in the ordering process). For purposes of printing turnaround, your order WILLNOT be considered approved until the proof is signed and returned to PrintFast. Please keep this in mind.
  10. Order placed into PRODUCTION. Turnaround time Begins: The turnaround time will begin once your approval of (a) the online proof has been communicated with PrintFast or (b) the hard copy color proof has been signed by you and returned to PrintFast. Note: Turnaround times are for printing ONLY. Shipping transit times are in addition to the turnaround times posted above.
  11. Real Time E-Mail Updates Depending on what method of shipping you chose, i.e: UPS, messenger or picking up from our location, your final email will alert you as to your job being ready for pickup or that it has been shipped or messengered. If UPS was used, your email will have a link to your UPS tracking information.
  12. Order received by Client
  13. Client is Pleased. Client reorders and refers others
Yes, sometimes we can print exact quantities. Please call us to see if your job qualifies.
We only accept native files from Quark Express, Adobe Photoshop or Adobe Illustrator. However, that does not mean you are out of luck if you don't have these programs. We also accept EPS, TIFF, JPG or PDF files created from any program. Unlike software like QuarkExpress and Photoshop, many of today's most popular programs were not developed to create files for production on printing presses. Using the programs we recommend will increase the likelihood of receiving a print-ready file from you. PLEASE! PLEASE! PLEASE! take a few minutes to make sure that your files meet our step-by-step digital guidelines. Help us to make this experience for you as effortless and seamless as possible. Trust us, you will be amazed at how automated and simple the PrintFast ordering system is once your files have been properly created. If you are missing anything or incorrectly submit files, this will seriously delay your free online proof and subsequently, receipt of your finished order.
The internet has provided a vehicle for savings of both time and money. Where before the advent of file uploading, FedEx or a courier were the fastest means of ?transferring data? among parties, the internet has allowed the transfer of information to occur faster and cheaper. As a general rule, WE STRONGLY RECOMMEND beginning your ordering process by clicking on PLACE AN ORDER, and ending it later by UPLOADING your files to us. However, we realize that in some cases, file uploading may be difficult. Depending on the file size and your internet connection, uploading may take a long time and you may be involuntarily logged off of your connection for inactivity. Ideally, we suggest you use a high speed internet connection, such as DSL, cable, satellite or T1. Unless you have a 28.8K or 56K connection, we recommend that you always attempt to upload your files. If you have a slow connection and/or your files are relatively large, luckily there are loss-less compression programs that allow you to compress your files. By compressing files, the file size decreases, and that in turn, decreases the file transfer time. Mac and PC users can use STUFF IT. Click here to download STUFF IT. For PC Users, there is also WINZIP. Click here to download WINZIP.
You will receive an email stating that your order has been accepted.
As per industry trade customs, "overruns and under runs not to exceed 10% of the quantity ordered shall constitute an acceptable delivery". However, we appreciate that when you order 1000 cards, you would like to receive 1000 cards. The overwhelming majority of the time, we ship you more than you ordered, free of charge. All orders are "counted" on an electronic counting scale before shipping. Rarely, if ever, due to the inherent nature of the printing process, we may ship slightly fewer pieces than you ordered. Printing industry trade standards allow for under runs up to 10%. Therefore, it is within the industry standard that a shipment of 4,500 pieces on a 5,000 order is an acceptable order. Although such a scenario falls within an acceptable delivery, it is never the case at PrintFast. As mentioned, this scenario is the extreme exception and definitely not the rule. Nonetheless, if you plan to send your print job to a mail house, we recommend that you either order a greater quantity, or make someone at PrintFast aware of your situation. Please keep in mind that if you are sending your postcards to a mail house or fulfillment center, there is also a trade standard of anywhere between 2-10% waste on the mail house's end. Please be sure to consult with your mail house before ordering.
We use United Parcel Service ( UPS ) and the US Post Office ( USPS ). Each service has their own advantages for least cost to ship. We will use the service that will cost you the least.
No. Our turnaround time is measured as the time needed for us to complete your job and have it ready for you to either pickup, or send by courier, UPS or USPS. It is the amount of time it will take for your job to be completed and it starts when you give us your approval to print along with payment information. Shipping times are in addition to the turnaround times posted on our website.
All jobs are best suited for only certain types of papers. We will be happy to give you suggestions of the papers that would best suit your intended need, as well as a cost saving optional paper.

You have two options: ONLINE PROOF or HARD COPY COLOR PROOF

(A) ONLINE PROOF ( $0 ): We recommend this proof option when color accuracy is not critical to the job. We create your own web page on our site for you to go view your proofs in color online. This service is free of charge. This is a great way to view your proof as soon as it is ready. You will receive an email to access your proof via our website. Please note that your monitor's calibration affects what you see on your screen. Colors viewed on computer monitors may vary significantly from the appearance of the final printed piece. Our online proofs are only meant to be a visual tool for proofing, and are only a rough draft of the final printed piece. Do not trust the colors on your monitor unless you have a monitor that has been accurately calibrated to SWOP standards. PrintFast will make every effort to print your job to industry accepted "pleasing color" standards, however we cannot guarantee exact color matching. Positives: FREE! View your proof immediately after it has been made print ready. 98% of our customers use for this method and 99.1% have said that we have met or exceeded their expectations after receipt of final product.

(B) HARD COPYCOLOR PROOF ( $75 ): If color matching is absolutely critical to your job, you can also request a hard copy color proof from PrintFast. This may include cosmetics, color swatch samples or any subject that must be critically true to color. The cost for a color proof is $75. The price includes the shipping of the proof to you via UPS overnight. The customer is responsible for shipping the proof back to PrintFast. These color proofs are SWOPcalibrated. Only SWOPcolor proofs will accurately represent the color in your digital file. These proofs must be returned prior to printing since they are used as a color reference on press. Your job will not be considered approved until the proof is signed and returned to PrintFast. Because of differences in equipment, proofing substrates, paper, inks, and other conditions between color proofing and production pressroom operations, color variations between color proofs and the completed final product is to be expected, unavoidable and shall constitute an acceptable delivery. Postcards and similar products are produced in gang run format and limitations of this format may result in a slightly greater variation. A10%-15% deviation should be expected, and is held to be within generally accepted printing standards. PrintFast makes every effort to produce a reasonable representation based on the files supplied by the customer. However, PrintFast cannot guarantee color matching.

Preparing Your Files Questions

You will recieve an email stating that your order has been accepted.
The internet has provided a vehicle for savings of both time and money. Where before the advent of file uploading, fedex or a courier were the fastest means of ?transferring data? among parties, the internet has allowed the transfer of information to occur faster and cheaper. As a general rule, WE STRONGLY RECOMMEND beginning your ordering process by clicking on PLACE AN ORDER, and ending it later by UPLOADING your files to us. However, we realize that in some cases, file uploading may be difficult. Depending on the file size and your internet connection, uploading may take a long time and you may be involuntarily logged off of your connection for inactivity. Ideally, we suggest you use a high speed internet connection, such as DSL, cable, satellite or T1. Unless you have a 28.8K or 56K connection, we recommend that you always attempt to upload your files. If you have a slow connection and/or your files are relatively large, luckily there are loss-less compression programs that allow you to compress your files. By compressing files, the file size decreases, and that in turn, decreases the file transfer time. Mac and PC users can use STUFF IT. Click here to download STUFF IT. For PC Users, there is also WINZIP. Click here to download WINZIP.
Font usage can be an issue even when the document creator and the Printer are both working on the same platform, but if you are trying to move a job from the PC to the Macintosh or vice-versa, you open a whole new can of worms. Compatibility is one reason why PDF has become so popular: it is a platform-neutral file format, and you can embed the fonts right into the document. This is not an issue when the job is moved from a PC to a Macintosh. However, PDF presents its own challenges, especially if you do not create the PDF using the correct settings. If you are interested in sending us PDF files, please give us a call to discuss the details. PC Fonts vs. Macintosh Fonts Adobe, Agfa, Bitstream, Emigre, FontHaus: these are just a few of the most popular companies out there selling fonts. There are many web sites that have free fonts to download. If you have materials coming from both Windows and Macintosh that will ultimately be combined into the same document, make sure that everyone is using fonts from the same company - for example, all Adobe fonts. If you need to buy a font for the Macintosh to match a font in use on the PC, make sure to buy it from the same company that produced the font you are trying to match. For example, almost every font maker (called font foundries) has a font named "Helvetica," but fonts from two different companies can have different "metrics," different spacing between the characters, or even different special characters like bullets and currency symbols. These differences can result in type re-flow, replacement of characters, and other issues that could cause your document to look substantially different from one platform to the other. Even worse, the document may look okay on the screen, but then output very differently from what you expect, leading to problems and delays. Both the Macintosh and the PC have proprietary "system" fonts that ship with the computer and the operating system, such as Chicago on the Macintosh and Symbol on the PC. Another example might be the font that you use for bullets and other special characters: On the PC, there is a font called "WingDings," while on the Macintosh you will find Zapf Dingbats. It is fine to use WingDings to create a PowerPoint presentation that will only be shown on a screen in your conference room. But this font may not be the best choice when quality is essential, such as when your job is headed for a costly, four-plus color offset litho print run with tens of thousands of impressions. A better move would be to make sure that you have Zapf Dingbats installed on both machines. That way, the printed piece is more likely to look like what you have on your screen. TrueType vs. PostScript There are a number of different types of fonts, including a new format call OpenType that is being promoted by Adobe and Apple. You’ll find support for OpenType built into Mac OS X. However, most fonts in use today fall into two categories: TrueType and PostScript Type 1. TrueType was an attempt by Apple during the late eighties to get away from paying royalties to Adobe for each Postscript laser printer they sold; the format was aimed at both displacing Adobe and creating a scalable font format for screen use. Apple also collaborated with Microsoft on TrueType, and on a screen-imaging model called "TrueImage." Microsoft introduced TrueType into Windows with version 3.1 in early 1992. Working with Monotype, they produced the core set of fonts - TrueType versions of Times Roman (Times New Roman), Helvetica (called Arial) and Courier. These fonts looked good on the screen, and perhaps just as important for Microsoft, they worked well with the mass-market inkjet printers that were just starting to take off. Unfortunately for us professionals, Adobe stayed the course with expensive and proprietary PostScript Type 1 fonts, and released Adobe Type Manager to handle the screen scaling and display issues on both Macintosh and PC. TrueType fonts didn’t work well in professional applications, because the professional, high-resolution output devices used in printing plants were all made using Adobe technologies. A large number of knock-off font CD promoters emerged, selling hundreds of fonts on a disc for prices as low as $49.00. These fonts were hastily-thrown-together rip-offs of the major foundries’ designs, and often did not print properly. In addition, mixing these cheap TrueType fonts with PostScript fonts would often scramble the brains of professional-quality output devices like Imagesetters that printing companies and service bureaus used to produce film for offset printing applications. Just like with anything else, keep in mind that "there is no free lunch." Cheap or free fonts are probably going to create issues as many discovered during the early days of TrueType. Fortunately, in the late nineties, Adobe finally relented and opened the PostScript Type 1 format to outside font developers. Almost simultaneously, they lowered their font prices. Adobe fonts are still expensive, but they are less expensive than ever, and they are of the best quality that you can buy. Apple and Adobe made friends again, and so we’re in a much better situation today than we’ve ever been on the Macintosh side of things. Bottom line: Avoid TrueType Fonts. Here’s a checklist to help you avoid the most common font issues: - Always use the same PostScript font from the same company (foundry) on both platforms. - Don’t use an application’s built-in "Styles" or its style menu to apply things like bold or italics to text. - Always use a specific font like "Helvetica Bold" or "Helvetica Bold Italic." This will save everyone time and headaches when your job is being imaged. When you apply styles from the menu, they often do not output properly. Both Macintosh and PC come with fonts that aren’t available on the other platform. Similarly, some programs you buy come with fonts (an example of this is Microsoft Office). Don’t use these fonts for your professional jobs. Arial isn’t exactly the same as Helvetica. They look the same to the naked eye, but when output on a high resolution device on another platform, only Helvetica from the same foundry will match. - Do not use system fonts like Chicago. If you like the way a system font looks and want to use it in designs, then convert the type into "curves" with Adobe Illustrator. That way, the type will image properly. - Supply fonts to your printer. Although we have a huge library of fonts, if you use a font that, for example, isn’t in the Adobe Library, you may want to send it on a CD along with your job so that we can output it. We will only use it for your job. If we don’t notice that we don’t have the font, our output device may "substitute" the font and your job won’t look the way you intended. - Plan to spend time making sure that the cross-platform document works properly (or we might have to, and that could cost extra. ) If you are moving a complex document created with a page layout or other desktop art program from the Macintosh to the PC or vice-versa, please make sure that you can print it out on a PostScript laser printer to your own satisfaction before you send it to us. Doing so will save us both a lot of troubleshooting time and possible delays. Summary There is no substitute for running jobs in the software, on the platform, and with the fonts that it was created with. In the graphic arts industry, we are living in a world with two very popular computer platforms: the Macintosh and the PC. This can create challenges and require all of us to make compromises. We’ll work with you to make sure everything goes as smoothly as possible, regardless of which programs or platforms you use. We’re committed to making your job look its best at every stage in the process, and to produce the best possible piece when all is said and done!
In Photoshop, Make Sure Your Images Are 300 DPI, at 100% of Final Size! The number one problem with image resolution is not having enough. When preparing your high-resolution images in Adobe Photoshop, make sure the resolution is high enough so no pixelation occurs. If you find your image has too low a resolution, the best thing to do is to rescan. Whatever you do, don’t upsample the image. Simply put – In Photoshop under Image > Image Size... in the Resolution box, don’t type in a larger number. This is called upsampling and can cause problems. Photoshop images are made up of lots of little dots (like 300 dots per inch or dpi). These are called raster images because each color is recorded in a cell and the grid of cells is called a raster. They contain a fixed number of pixels to represent image data. If a raster image is printed at too low a resolution, your image may appear jagged, fuzzy or soft-edged. Trying to fix this problem by typing in a higher number won’t make the image look any sharper or more detailed, just bigger. Adobe Illustrator and Macromedia Freehand create vector images, which are made up of mathematical equations called vectors. They can be infinitely scaled and are device independent. That means they will print smoothly and at the maximum resolution of an output device. Unlike vector images, you only get so many dots to work with in a raster image. There are some strategies that can help you prevent running into resolution problems. One is to have your images scanned oversized or at a higher resolution than your standard procedure. Many times, cropping an image will drop the resolution too low, so having extra inches and pixels to work with saves time, money and grief. But don’t use images that are too oversized, and be sure to scale them down for the final output. Ultra-large images can bog down printing, design work and the whole process in general. One trick to eke out more resolution in an image is to use a smaller version in your design. Instead of using an image large, try building a border or some other design element around it. If you absolutely have no option but to upsample, type in a number that is 1.5 to 2 times the line screen of your print job and choose Bicubic next to the Resample Image drag down box. This is a last resort measure and is risky. Remember that we suggest using a resolution of 1.5 to 2 times the line screen of your print job without upsampling. For example, for a 150-line screen print job your images should be between 225 and 300 dpi.
Format Purpose Best Use
BMP Screen display under Windows
EPS Printing to PostScript printers/imagesetters High resolution printing of illustrations
GIF Screen display, especially the Web Online publishing of illustrations, screen shots
JPEG, JPG Screen display, especially the Web Online publishing of illustrations, screen shots
PICT Screen display on Macintosh or printing to non-PostScript printer
TIFF, TIF Printing to PostScript printers High resolution printing of images
WMF Screen display under Windows or printing to non-PostScript printer Transfer vector images via the clipboard
Sorry, we do not accept native Publisher or Word files, but that does not necessarily mean that you cannot use them. These programs are widespread and commonly used in businesses of all size. They are however, better suited for use with projects that will be printed using your office laserjet or inkjet printer, i.e. internal documents, company presentations, etc. Programs such as QuarkExpress and Photoshop were developed to be used as tools for the creation of files intended for production on commercial printing presses. It is advisable that you seek the services of someone knowledgeable in one of the several programs we support. Doing so will increase the likelihood of the quick turnaround of a print-ready job from you. However, if Word or Publisher are the only tools at your disposal, you can attempt to use them if they allow you to create either an EPS, TIFF, or PDF out of the native file. You can increase the likelihood of sending us printable files by doing so. You can use Acrobat Distiller to create PDF file that will increase your chances of sending us a print-ready file. Microsoft Publisher and Microsoft Word in particular, can easily be saved as PDF files, which can then be sent to us. Please be aware that Publisher files converted to PDF format can have a substantial change in the colors to be printed.
We only accept native files from Quark Express, Adobe Photoshop or Adobe Illustrator. However, that does not mean you are out of luck if you dont have these programs. We are aware that not everyone has those programs at their disposal. Many of you only have Corel Draw, PageMaker, Microsoft Publisher, Microsoft Word, PowerPoint, PaintShop, etc. If these are the only tools at your disposal, you can attempt to use them if they allow you to create either an EPS, TIFF, or PDF out of the native file. You will increase the likelihood of sending us printable files by doing so. Unlike software programs like QuarkExpress and Photoshop, some of these programs were not developed to create files for production on printing presses. Using the programs we recommend will increase the likelihood of receiving a print-ready file from you. Have no fear though. PrintFast is Risk Free! If you're not sure if what you did is printable, send us your files and we'll examine them FREE OF CHARGE. At no cost or obligation to you, we'll have one of our professionals at PrintFast review your files. We'll let you know if there is anything that will prevent us from printing your job. If we find everything to be in order, we will put a proof online for you free of charge. Even if there is something wrong, we will email you what the problem is to help you fix and revise your files. PLEASE take a few minutes to make sure that your files meet our step-by-step digital guidelines. Help us to make this experience for you as effortless and seamless as possible. Trust us, you will be amazed at how automated and simple the PrintFast ordering system is once your files have been properly created. Submitting files that do not follow our proposed guidelines will delay your free online proof and subsequently, receipt of your finished order.
Have no fear: PrintFast is Risk Free! If you're not sure if what you did is printable, send us your files and we'll examine them FREE OF CHARGE. At no cost or obligation to you, we'll have one of our professionals at PrintFast review them. We'll let you know if there is anything that will prevent us from printing your job. If we find everything to be in order, we will put a proof online for you, once again, free of charge. Even if there is something wrong, we will email you what the problem is to help you fix and revise your files.
A bleed is a term used in the printing industry that simply means that there is printing going right to the edge of the paper. When that occurs, bleeds must be incorporated into your file. For example, if you are ordering a 4"x6" postcard and there is printing all the way up to the edge of all four sides, you must incorporate an 1/8" bleed on all sides. In the above example, your file or page size must be 4.25" x 6.25". If you were to draw guides on your 4.25"x6.25" image that were 1/8" from the edge all the way around, the area outside that box formed by your guides is the bleed area, and that area will be cut off. You must make sure that text and image you desire to appear on your card are comfortably within those guides. Another 1/8" within the guides is an acceptable safety zone.
NO. Most web graphics are 72 dpi which is not a problem. But when it comes to printing, the images or files that you submit must be 300 dpi, at final size, to ensure maximum sharpness and quality. Failure to do so may result in pixelation and blurriness. Beware of Interpolation! DO NOT interpolate! Here's the scenario. You created your files at a low resolution (ex 72 or 150 dpi) and then you manually go and change the resolution to 300dpi. This results in asking the computer to calculate the pixels that are not there and to add new ones, thereby interpolating the image. Computers cannot add new data to sharpen the image, they can only add "filler" pixels. This usually always results in blurry and muddy images. Hence, if your original file was created at anything less than 300 dpi, it IS NOTacceptable to simply go and manually change the resolution to 300 dpi after the files have been created. Your files or images must be either recreated or rescanned at 300 dpi. Please remember that the image or file needs to be 300 dpi at FINALSIZE. So if an image is 2"x2" at 300 dpi and then placed in a page layout program, such as Quark Express, and blown up 200% to 4"x4", the resolution now is only 150 dpi. Please watch out for this pitfall.
Your images should be scanned at 300 dpi and your files should be created at 300dpi at THE FINAL DIMENSIONS YOU INTEND TO USE THEM. So if an image is 2"x2" at 300 dpi and then placed in a page layout program, such as Quark, and blown up 200% to 4"x4", the resolution now is only 150 dpi. In the above example, the final dimensions of your image is 4"x4". As such, if the picture you are scanning is only 2"x2", you should scan your picture at 600dpi. Hence, when you enlarge your image 200% Quark Express, for example, the resolution of your image is still 300dpi. Please watch out for this pitfall.
PDF stands for Portable Document Format. It is a format that was developed by Adobe. Adobe PDF is a universal file format that preserves all the fonts, formatting, graphics, and color of any source document, regardless of the application and platform used to create it. PDF files are compact and can be shared, viewed, navigated, and printed exactly as intended by anyone with free Adobe Acrobat®Reader®software. You can convert any document to PDF using Adobe Acrobat software, namely Distiller or Distiller Assistant. (source: Adobe.com). If you created your files in an "office program" such as PowerPoint, Microsoft Word, WordPerfect, Microsoft Publisher, etc, saving your file as a PDF will be your best option in trying to get your files over to us for review. Please remember, we review your files ABOLUTELYFREE OF CHARGE, so there is no risk or obligation by sending your files to PrintFast!
JPEG: Joint Photographic Experts Group TIFF: Tagged Image File Format JPEG is a file format developed by the Joint Photographic Experts Group from which it got its name. JPEG, unlike TIFF, is a lossy compression, as information that is deemed unnecessary is eliminated. The losses can be very slight, or large, depending upon the specific file and image quality settings picked by the user. All JPEG files sent to PrintFast should be created at 300dpi and saved with maximum quality. (Please review our digital guidelines for more important information). JPEG files tend to be MUCH SMALLER in size than TIFF files. The trade-off is that JPEG files contain losses in image quality but can be uploaded or emailed much faster than TIFF files. If you will send your printing order via regular mail, or have a high speed internet connection and will be uploading files, it is recommended that you send TIFF files. However, for those preferring JPEG files, as long as they were created at 300dpi and saved as maximum quality, the losses are generally very slight and unnoticeable in the final printed piece.
We only accept native files from Quark Express, Adobe Photoshop or Adobe Illustrator. However, that does not mean you are out of luck if you dont have these programs. We also accept EPS, TIFF, JPG or PDF files created from any program. Unlike software like QuarkExpress and Photoshop, many of today's most popular programs were not developed to create files for production on printing presses. Using the programs we recommend will increase the likelihood of receiving a print-ready file from you. PLEASE! PLEASE! PLEASE! take a few minutes to make sure that your files meet our step-by-step digital guidelines. Help us to make this experience for you as effortless and seamless as possible. Trust us, you will be amazed at how automated and simple the PrintFast ordering system is once your files have been properly created. If you are missing anything or incorrectly submit files, this will seriously delay your free online proof and subsequently, receipt of your finished order
Probably not. All monitors display colors using RGB colors (red, green, blue). Meanwhile, all printing presses print full-color images using other colors; the CMYK colors (cyan, magenta, yellow and black). The RGB color spectrum is larger than the CMYK color spectrum. As such, it is possible to create colors in RGB that you cannot make in CMYK. These colors are said to be "outside the CMYK color gamut". So if you are working in a photo editing program such as Adobe Photoshop, and are working in RGB mode, you can create colors that look great on your monitor, but are nonetheless impossible to print. This is because before a file can be printed on an offset press it must be converted to CMYK. If your image editing program has a "CMYK Preview" option, you should always work in that mode to allow you to gage the limitations of the CMYK color gamut. Otherwise, you should always work in CMYK mode. Also please remember when you look at your computer monitor you are looking at color projected at your eyes. Factors like the age of your monitor and the settings for brightness and contrast can falsely change your expectation of what your printing will look like. Add, external factors like room lighting, fluorescent vs incandescent, and sunlight will again change you perception of the colors that appear on your monitor. Let's assume that the file you created in Photoshop is in CMYK mode. First, your monitor is still using RGB colors to display the CMYK colors. This is the first limitation. Secondly, your monitor's calibration affects what you see on your screen and as such, colors on the printed card may vary from what you see on your screen. If your monitor is not calibrated, and 90% of the time consumer monitors are not calibrated, your artwork will look different than it would on a calibrated monitor. Because our printing is run in accordance to SWOP standards, printed pieces usually represent truer colors. Please note that your monitor's calibration affects what you see on your screen. Colors viewed on computer monitors may vary significantly from the appearance of the final printed piece. DO NOT TRUST the colors on your monitor unless you have a monitor that has been accurately calibrated to SWOP standards. Please keep in mind that PrintFast does not guarantee color matching. If precise color matching is critical, we strongly recommend purchasing a hard copy color proof from PrintFast.
Probably not. Your computer printout may use inkjet technology where water based inks are sprayed on to the paper. Our printing process uses oil based inks that are place onto the paper in a very different process called offset lithography.
Understanding the difference is critical. Colors displayed on your computer screen do not always match the colors on your printed output. DO NOT trust your monitor! Why would the color on your monitor and the color on the actual postcard vary? Simply because they use different methods for creating color. There are differences between what you see on your computer screen and the output of your color printer. In some cases they can be quite different. As a result, producing attractive printed documents involves compensating for these differences. Color displayed on your computer monitor is created by projected or additive light. Red, Green, and Blue lights (hence the term RGB) are projected in differing strengths to form various color combinations. White results from combining Red, Green and Blue at full strength. Printed color, however, is reflected or subtractive color. The printed inks absorb (subtract) certain colors from the visible light spectrum -- what you see is actually the light which is reflected off the printed matter (paper and inks). Printed color is referred to as CMYK color because Cyan, Magenta, Yellow and blacK inks are used to created the colors. (In theory, Black would result from printing Cyan, Magenta and Yellow at full strength. A true black ink, however, is often added to provide stronger solid blacks.) As a result of these different methods for creating color, color mismatches often occur between monitors and printers. The range of color which can be produced on a monitor differs from that of a printer -- both devices produce some colors which the other cannot. Further problems occur because computer monitors are rarely calibrated to any standard settings and their colors shift as they age.

Services & Policies Questions

Our minimum order quantity is 100 pieces. But certainly, the price per piece goes down dramatically as the quantity increases. Envelopes, since they are sold in 500 per box, have a minimum order of 500. Ask us to quote on several quantities and you decide how much you want to save.
Our standard turnaround time is 3 to 5 business days. Certainly, jobs that involve higher quantity, multiple colors, folding, bookbinding or mailing may take a few days longer. You have our guarantee that we will always produce your job in as few days as possible while maintaining our high level of quality.
Yes, we offer a complete direct mailing service. We have the latest high-speed equipment and US Post Office Certified software that guarantees the lowest postage costs. We can also obtain mailing lists based on any criteria such as homeowner, geographical areas, levels of income, etc.
PrintFast has been exceeding the expectations of print buyers for over 103 years. Bill McGowan, our third generation owner, has 37 years of experience in the industry. He and the entire PrintFast team believe in long term relationships built on trust and respect.
At PrintFast, we take pride in the quality of our work. In a recent survey, 99.1% of our customers said that we "met or exceeded" their expectations and that they would definitely reorder from us again and recommend us to others. In fact, a tremendous amount of our work is generated from favorable customer reactions and recommendations. Click here to view some customer testimonials. As such, we stand strongly behind our work. If a job is unacceptable due to defects in workmanship, we will reprint and ship out the job to you at no cost, or issue a future credit. No cash refunds are offered. Please note that the original run must be returned to us and inspected prior to reprinting. This guarantee does not cover customer errors such as low resolution images, poor photography or incorrect copy. Furthermore, we print to industry accepted "pleasing color" standards. We will make every effort to produce a reasonable representation of your job based on your supplied materials. However, note that PrintFast does not guarantee color matching so defects due to color matching cannot be honored. If a color proof is requested for critical jobs, we guarantee the color proof to match the final printed piece within recognized industry standards. See "Will my printed job look exactly like it does on my color printout or on the proof on my computer monitor" for more info. We feel confident that you too will be in the 99.1% of those happy with PrintFast's commitment to customer satisfaction.
We accept Visa, Master Card, Cash, money orders, and business checks. Personal checks are accepted with ID and bank verification.

FAQ Categories

Contacts

222 Valley Road
Roselle Park, NJ 07204

(908) 241-5540

(800) 810-4818

(908) 241-5543

Business Hours

  • Monday-Friday: 8am to 5pm
  • Saturday & Sunday: Closed